Frequently Asked Questions

About the Collection

Q: Where are Reign glasses made?
A: Every Reign glass is crafted in Italy, inspired by the artistry of Venetian glassmakers. Each piece is precision-formed and crowned with a 24k gold rim, authenticated by the Reign insignia.

Q: What makes the Maestro Collection different from the Classic Collection?
A: The Murano Classic Collection is precision-made for everyday luxury, while the Maestro Collection consists of limited hand-blown masterpieces created in Murano, Venice. Only six Maestro glasses and one ice bucket exist in the world, each accompanied by a certificate of authenticity.

Q: Do the glasses come as sets or singles?
A: Each glass can be purchased individually, and select sets of four are available for those who wish to complete the full collection.

Care & Maintenance

Q: Are Reign glasses dishwasher safe?
A: No — due to the 24k gold rim, we recommend hand washing only with mild soap and lukewarm water.

Q: How should I dry and polish the glasses?
A: Dry immediately with a soft, lint-free microfiber cloth to preserve the brilliance of both the crystal and the gold finish.

Q: Can I use Reign glasses for cocktails or just whiskey?
A: While designed to elevate whiskey, Reign glasses are also suitable for bourbon, scotch, and crafted cocktails — always enjoyed responsibly.

Orders & Shipping

Q: Where do you ship?
A: We currently ship worldwide, with free shipping on orders over $120 USD. Duties and taxes may apply depending on your country.

Q: How long does shipping take?
A: Standard orders are processed within 2–3 business days. Delivery times vary depending on your location, typically 5–10 business days internationally.

Q: Is shipping insured?
A: Yes. All Reign orders are carefully packaged in protective boxes and insured against damage or loss during transit.

Gifting & Packaging

Q: Do you offer luxury gift packaging?
A: Yes. Our premium gift box option is available for purchase, finished with textured detail and gold accents for an unforgettable presentation.

Q: Can I send Reign as a gift?
A: Absolutely. At checkout, you may select our luxury gift box or purchase a Reign Gift Card, available from $50–$1000 USD.

Maestro Collection Inquiries

Q: How can I purchase a Maestro glass or ice bucket?
A: Due to their rarity, Maestro pieces are not available for direct online purchase. Please complete our inquiry form and a Reign concierge will connect with you personally.

Q: Do Maestro pieces come with a certificate?
A: Yes. Each piece is accompanied by a certificate of authenticity signed by the Maestro artist, confirming its Venetian origin and limited status.

Hospitality Partnerships

Q: Do you supply to restaurants, lounges, and hotels?
A: Yes. Reign partners with select venues that value heritage, luxury, and refined presentation. Please contact us to request a partnership consultation.